Title:  Parts Salesman

• Follow up on parts orders to ensure that customers have been served properly.
• Obtain Parts managers approval for any special pricing.
• Review any special orders with the parts manager and obtain his approval.
• Act as a public relations liaison for the dealership.
• Assist walk in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
•   According to customer requirements and as per the model detail, specify the correct part numbers from Parts Catalogue, microfiche, CD and prepare the parts quotations, picking slips & invoices through the computer.
•   Answer the phone calls, providing price quotes and other information's.
• Promote various types of sales items and try to get additional business every month.  Every effort to be made to achieve the monthly sales target. Any items which are not available, refer superseding lists, check suitable alternate/substitute part numbers.   Highlighting any specific problem, areas to Parts Manager, regarding sales to customers.
•   Non- availability, lost sales report to Parts Manager for necessary action.
•   Lost sales to be generated thru system, if we do not have the stock as per the customer's requirements.
•   Fill all sections in customer complaints forms every time you receive any sort of complaint including verbal in dealership, by phone, by letter, fax or email & hand over to Parts Manager every day.
•   Take full responsibility and sort out any complaint immediately.
•   Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Ensure all the Sales invoices & Credit notes are signed by the customers.
• Participate in all training programs that are made available.

If you are in our parts branch, you will be responsible for stock / cash handling & Petty cash etc .

• Performs other related tasks jobs as assigned by the Management from time to time.

The company serves the right to transfer to a Job similar nature within the scope of company's activities