Title: IT Coordinator
Job Overview
Alzayani Investments is seeking a highly organised and motivated IT Coordinator to join our growing team in Manama, Bahrain. This is a full-time position offering a challenging and rewarding opportunity to contribute to the efficient operation of our IT infrastructure. The IT Coordinator will play a key role in ensuring the smooth running of our day-to-day IT operations, providing support to staff, and maintaining our systems and networks.
Responsibilities
- Ensure adherence to IT policies and procedures in line with company policies.
- Schedule and arrange meetings for the IT department, ensuring effective communication and collaboration.
- Manage the inventory of mobile devices, ensuring proper distribution to employees and tracking their usage.
- Liaise with vendors for IT-related matters, including procurement and support services.
- Follow up with the IT support helpdesk to monitor daily tasks and ensure timely resolution of issues.
- Support IT staff in tracking and managing ongoing projects and tasks.
- Maintain accurate records and documentation of IT inventory, support requests, and vendor communications.
- Assist in training employees on IT policies and procedures as needed.
- Stay updated on industry trends and advancements to recommend improvements to IT processes.
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Strong knowledge of computer hardware, software, and networking principles.
* Excellent problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Excellent communication and interpersonal skills.
* Strong organisational skills and attention to detail.
* Experience with Windows and Mac operating systems.
* Familiarity with IT support ticketing systems.