Title:  Head Cashier

Req ID:  697
Description: 

Job Overview
Zayani Motors is seeking an experienced and professional Head Cashier - Automotive to join our team. Based in Manama, Bahrain, this Full-Time role is a fantastic opportunity to become part of a company with a strong local foundation and a global vision. As a key member of our automotive division, you will be responsible for leading the cashiering team and ensuring the smooth, efficient, and accurate handling of all financial transactions, upholding our commitment to exceptional customer service.

Responsibilities
• Supervise, train, and mentor a team of cashiers, fostering a positive and efficient working environment.
• Oversee all daily cashiering operations, including managing cash floats, performing reconciliations, and preparing end-of-day reports.
• Handle complex customer transactions, resolve payment discrepancies, and address customer enquiries or complaints in a professional and timely manner.
• Ensure all financial transactions, including cash, credit/debit cards, and other payment methods, are processed accurately and securely in compliance with company policies.
• Liaise effectively with the sales and accounts departments to ensure seamless financial processing and reporting.
• Maintain and enforce strict cash handling procedures to minimise risk and ensure accountability.
• Generate regular financial summaries and reports for the management team.
• Develop staff rotas and manage the performance of the cashiering team.
• Ensure the cashier station is well-organised, clean, and stocked with all necessary supplies.

Qualifications
• Proven experience as a Head Cashier, Senior Cashier, or in a similar supervisory role, ideally within the automotive or a high-volume retail sector.

• A degree or diploma in finance, accounting, or a related field is desirable but not essential.
• Strong leadership and team management skills with the ability to motivate and guide a team.
• Excellent numerical skills and a high level of attention to detail and accuracy.
• Proficiency in using point-of-sale (POS) systems and MS Office applications, particularly Excel.
• Exceptional interpersonal and customer service skills, with the ability to communicate clearly and effectively.
• A thorough understanding of cash management principles, security protocols, and financial reconciliation.
• The ability to work well under pressure and manage multiple tasks in a fast-paced environment.